Mobile App

Privacy Policy

For the Gyan Ghar app on Android & iOS • Last updated: May 28, 2025

At Gyan Ghar, we take your privacy seriously and want to be transparent about how the app works. This policy explains what information we collect, why we collect it, and how you can control it.

What information does the app collect?

Your mobile number — used to create your account and log you in via OTP. We never share it with advertisers.
Your name and email — optional. You can add these from your profile settings at any time.
Your learning activity — such as which courses, chapters, and flashcards you have viewed, and your quiz scores. This helps us show your progress and suggest what to study next.
Crash information — if the app crashes, we automatically receive a report with basic technical details (like your device type and what caused the crash). This helps us fix bugs quickly. Your personal information is not included in these reports.
Basic usage statistics — anonymised data about which screens are used most. This helps us improve the app experience. It is not linked to your identity.

Why do we collect this?

To let you log in securely without a password.
To save your learning progress so you can continue where you left off.
To personalise course and content recommendations for you.
To keep the app stable and fix problems quickly.
To improve the app over time based on how students actually use it.

Do we share your data with anyone?

We do not sell your data or share it with advertisers.

We use Google Firebase — a platform by Google — to help run parts of the app. Specifically, Firebase helps us detect crashes and understand how the app is being used (in anonymised form). Google's privacy practices are described at policies.google.com/privacy.

Other than Google Firebase, your personal data is not shared with any third party.

How long do we keep your data?

We keep your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days.

How to delete your account

Email support@gyanghar.in with the subject "Account Deletion Request" and your registered mobile number. We will delete your account and data within 30 days.

Your rights

You have the right to:

See your data — ask us what information we hold about you.
Correct your data — update your name and email directly in the app's Profile screen.
Delete your data — see the account deletion section above.
Raise a concern — if you feel your privacy rights have not been respected, contact us at support@gyanghar.in.

These rights are provided under India's Digital Personal Data Protection Act, 2023.

Children

Gyan Ghar is designed for students aged 13 and above. We do not knowingly collect information from children under 13. If you believe your child has registered, please contact us and we will remove their account immediately.

Changes to this policy

If we make significant changes to this policy, we will update the date at the top and may notify you within the app. Continuing to use the app means you accept the updated policy.

Questions?

Reach us anytime at support@gyanghar.in or visit gyanghar.in.